Cancellation policy
Consumers are entitled to a right of withdrawal in accordance with the following provision, whereby consumers is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity:
Right of withdrawal
You have the right to revoke this contract within 14 days without giving reasons.
The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
To exercise your right of cancellation, you must (No Crumbs GmbH, Buchweg 18, 88239 Wangen im Allgäu, Germany, email: team@sauberkugel.com) Information about your decision to revoke this contract by means of a clear explanation (e.g. a letter sent by post, email). You can use the attached sample cancellation form for this, but this is not prescribed.
To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.
Consequences of the revocation
If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us have to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.
You must return the goods immediately and in any case within fourteen days from the day on which you inform us of the revocation of this contract.
Return address
No Crumbs GmbH
Buchweg 18
88239 Wangen im Allgäu
The deadline is preserved if you send the goods before the deadline of fourteen days. They bear the immediate costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.
Exclusion of the right of withdrawal:
The right of withdrawal does not apply to consumers who are not a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.
Sample cancellation form
If you want to revoke the contract, please fill this Sample cancellation form out and send it back.
To No Crumbs GmbH, Buchweg 18, 88239 Wangen im Allgäu, email: team@sauberkugel.com
